Commitment to Your Security

1. Privacy notice - Website Declaration

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At The Onyx Group, we value the trust you place in us when you allow us to assist you with your lending needs. Protecting your privacy is important to us, and we are committed to providing the highest level of security and privacy protection regarding your personal information. Our privacy policy explains the type of information we may collect from our customers, how we may use that information, how we protect the information, and what customers can do to limit the sharing of information.

2. Information We Collect

We are the sole owners of the information collected on The Onyx Group website. We only have access to collect information that you voluntarily provide us via email, website forms, or other direct contact from you. We will not sell or rent this information. We collect both public and nonpublic personal information such as your name and address, social security number, assets, income, property information, and other credit relationships. This data may be gathered from the following sources:

• Information received from you on applications or other forms you complete.
• Information received from third-party vendors and/or affiliates such as credit bureaus.

NOTE: Non-public personal information does not include information that is available from government records, widely distributed media, or government-mandated disclosures.

3. How We Use Information

• The Onyx Group will use your information to respond to you regarding the reason you contacted us. We will use the information that we collect to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. The information may be used within our company for various authorized purposes such as servicing your account.
• We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you tell us otherwise, we may contact you via email, text, or phone in the future to inform you about new products or services, or changes to this privacy policy.

4. Control and Access

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• To see what data we have about you, if any;
• To change or correct any data we have about you;
• To have us delete any data we have about you;
• To express any concern you have about our use of your data.

5. Security - How We Protect Information

• The Onyx Group takes precautions to protect your information. While we use encryption to protect sensitive information transmitted online, we also safeguard your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
• We maintain physical, electronic, and procedural safeguards to limit access to customer information to only those employees who need it to perform their specific duties. Affiliates and vendors who provide services to The Onyx Group and who may be granted access to your information for the purposes of our business transactions with you sign a privacy agreement regarding the safeguarding of customer information.
• We train our employees on how to protect customer information and enforce policies that prohibit unauthorized disclosure or use of that information. The computers and servers on which we store personally identifiable information are kept in a secure, protected environment.

6. Website Privacy

• Visitors to The Onyx Group's website remain anonymous unless you apply online or otherwise choose to disclose your identity to us. Although we do not collect personal information that identifies people who simply visit our site unless volunteered to us, we may collect certain information about our visitors, such as:
  • Date and time our site was accessed
  • IP address
  • Web browser used
  • City, state, and country
• We use this information to create summary statistics and to gauge the level of interest in the information available on our site. Our website may also provide links to other companies. When you use a link to visit another site, you are subject to the security and privacy policy of that site. We encourage you to review their privacy policies before providing them with any personal information.
• This website may contain links to other sites. Please be aware that we are not responsible for the content and privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

7. Disclosers Permitted by Law

We do not disclose any customer information to affiliated or non-affiliated third parties except as permitted by law. The primary laws that govern this issue are the Gramm-Leach-Bliley Act of 1999, Regulation P (“Privacy of Consumer Financial Information”), and the Fair Credit Reporting Act.

8. Changes to Information

• We reserve the right to amend this policy at any time without notice. When required by law, we will notify you of any changes via the email address you provided to us.
• If you feel that we are not abiding by this privacy policy, please contact us immediately via the contact form listed on the Contact Us page or call +1 949-274-0734 if you have any additional questions.